Frequently asked questions
We have a 48 hour cancelation policy. If you need to cancel for any reason please give us the courtesy of doing so within 48 hours of your tour.
Please check the 5 day forecast. We go out rain, snow or shine, but if you prefer not to, the 5 day weather forecast will help you to cancel within 48 hours.
The most important thing is to dress appropriately for the weather and to make sure you have good walking shoes. Sneakers or hiking shoes are best. For the museum tours, we can easily drop our coats at the locker room.
We only do private tours. The prices listed are the total cost for your group, not per person.
We can meet you at the concierge desk of your hotel as long as it is in the center of Paris. For some Private Tours that focus on a certain area, it will maximize your tour time to meet in that area.
Each tour has a different ending but your guide will point the direction of a cab or subway station, or explain how to go to the restaurant you have booked…
Unfortunately we do not, but you are more than welcome to try and do this on your own. For example, if you make friends at your hotel, you can invite them to join you. You never know, you might find someone.
You can pay by cash or credit card directly to the guide on the day of the tour (Visa, Mastercard and Amex are accepted).
Tipping is always optional, and if it means you are not going to be able to feed your children tonight, then please save your money. But if you have a great time and want to thank your tour guide, gratuities are very much appreciated. 5% to 10% is a general rule, and again is always greatly appreciated.
Yes it is, but as the world’s first destination, it attracts not only tourists but also pickpockets. You should be careful especially near musuems and monuments. If you are approached by young ladies from eastern europe with paperclips. Just pass your way.
Lunch is not included in the price of the tour. The cost will depend on where you decide to dine. Your guide will have different recommendations.
The tickets are included for the museum tours.
It is NOT included for the monuments such as the Eiffel Tower, the Arc de Triomphe, etc…
Yes, this is your private tour, so your guide will adapt the tours for your kids. Provide information about them: age, hobbies…
We have also a treasure hunt at the Louvre: no boredom!
Our 3.5 hour tours usually stop for a restroom and water break, but not for food. On our full day tours, we do stop for a meal. Some people like to grab a quick bite, and some people like to sit down for a nice relaxing meal in a cosy bistro. On a private tour either is an option, but just know that if we sit down for a relaxing meal we might have to move faster to get in the rest of the sights.